While we know the importance of omnichannel retail, it’s not as simple as flipping a switch, so retailers need a comprehensive approach. Dolly CEO Jay Sackos recently wrote an article for Total Retail titled “2022 Delivery and Retail Trends,” exploring how various aspects of the retail experience have changed in recent years from sourcing and […]
As shopping across various channels becomes increasingly popular, retailers continue to invest in omnichannel fulfillment strategies and technology. According to a recent Forrester report, nearly 31% of retail executives allocated a large cut of their 2020 budget toward omnichannel fulfillment and, of the retailers already utilizing omnichannel fulfillment programs, 22% said they plan on making improvements. […]
Looking ahead to peak season 2021, e-commerce order fulfillment is under the same – if not more – pressure than peak season 2020. Consumer demand continues to overpower the supply chain, and shippers are scrambling to overcome production bottlenecks, mitigate skyrocketing freight costs, and find more parcel capacity to achieve on-time delivery. The key to […]
The massive surge of online shopping experienced during the COVID-19 pandemic was substantiated in recent key findings from Digital Commerce 360’s 2021 Top 1000 Report, an annual ranking of North America’s largest merchants by e-commerce sales. The Top 1000 retailers collectively increased their global online sales by 45.8% in 2020, by far the largest year-over-year […]
Online shopping soared to new levels in 2020, propelled in part by the COVID-19 pandemic, accelerating e-commerce growth expected to span years into a matter of months. As online shopping boomed and the pandemic wore on, consumers increasingly resorted to curbside and other delivery fulfillment options, like buy online pickup in store (BOPIS), as a […]
In his latest Logistics Viewpoints article, “Tech Integration Keeps Shippers in Step with Customers,” Ken examines how autonomous shippers and omnichannel retailers can quickly respond to the evolving demands of customers thanks to the fully-integrated systems underpinning their fulfillment operations. These agile organizations rely on a designated system of record to serve as a central […]
