Logistyx Technologies Again Named #1 Fulfillment Software Provider to Digital Commerce 360’s Top 1000 Retailers Learn More

We are seeking new team members as Business Analysts to join our growing team who are passionate about logistics, technology and delivering solutions that customers love.  You will join a dynamic and fast-paced environment and work with cross-functional teams to deploy Logistyx transportation execution systems (TES) that deliver the company’s vision and strategy.

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Responsibilities

  • Work closely with business and subject matter experts to gather, understand and document business and technical requirements.
  • Understand the needs of multiple stakeholders and facilitate the negotiation of requirements.
  • Execute customer workshops with implementation team, including requirements gathering, workflows, solution design and deliverables documenting for Logistyx software project installations.
  • Identify current and future-state business processes, including gap analyses.
  • Help stakeholders envision the future and how their work will need to change to support it
  • Create, analyze and validate detailed functional and system requirements and draft Logistyx project documentation, including business requirement specifications.
  • Determine from business representatives the relative priority of requirements
  • Provide input as to whether implementations have met requirements and are acceptable for release.
  • Educate customers on Logistyx products and capabilities throughout the implementation process.
  • Provide accurate and timely drafting of quotes and change requests through needs assessments, detailed analysis and customer interviews for existing and well as new customers’ projects.
  • Collect, organize and supply technical feedback and product enhancements to engineering.
  • Maintain high degree of knowledge to stay current with product and technology changes through consultation with engineering, sales, professional services and support.
  • Provide technical sales assistance for sales team as required.
  • Execute troubleshooting when required both during project rollout as well as immediately post go live.
  • Actively seek ways to improve, align and enhance the implementation processes based on customer feedback, technology developments, and team feedback.
  • Assist with quality assurance testing pertaining to project delivery.
  • Conduct and assist with training to customers on Logistyx software products, both pre- and post-installation as required.

Requirements

  • Experience in a business analyst role, capturing requirements related to internal/external consulting, documenting, and mapping current business process.
  • Experience in technology consulting, industry-specific enterprise and solutions business application installations (ERP, WMS).
  • Strong functional and business process knowledge of the Logistics and Supply Chain industry, as well as experience with logistics, transportation and shipping software preferred.
  • Experience with structured deployment approaches and software implementation methodologies.
  • Strong organization and detail-oriented approach to installation, troubleshooting, and configuration experience of industry-specific business applications.
  • Experience working with major logistics and software products in a production environment.
  • Good knowledge on SQL, whether Microsoft SQL Server or Oracle a must.
  • Excellent organization and technical problem-solving skills based in detailed analysis.
  • Excellent communication skills (verbal and written) are essential to effectively communicate with both business and technical teams.
  • Strong interpersonal skills to work as part of a team while performing strongly without constant supervision.
  • Ability to work flexible hours as required to meet installation project objectives is necessary.
  • Willingness to roll up one’s sleeves to complete projects per budget and schedule commitments.
  • Excellent working knowledge of collaboration and productivity tools, including email, Microsoft Office applications, Visio and Project.
  • Ability to deal with ambiguity and competing objectives in a fast-paced environment.
  • Ability to travel periodically as required for project delivery.
  • Bachelor’s degree in Business, Engineering, Computer Science, Mathematics or related field required. Master’s degree in same fields a plus.

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