Brake Parts streamlines shipping workflows and achieves 0% error rate for order fulfillment.
Brake Parts Inc. manufactures braking systems for the automotive industry and markets its products through a network of auto parts distributors and retailers, and online retailers in the United States and Canada. In addition to selling and shipping thousands of orders a day to multiple channels, Brake Parts also operates a dedicated fulfillment operation exclusively for a large U.S. automaker.
Business Challenge
To cost-effectively meet its diverse customers’ service requirements, the company needed a single shipping software system to handle small parcel, regional and other carriers. Additionally, Brake Parts needed to ensure that it was maintaining high levels of accuracy on every order packed, right down to the line item detail on the order.
Solution
Brake Parts chose Logistyx Technologies’ order packing software, shipping software and Zebra mobile computers to create a tightly integrated solution that meets their order fulfillment quality standards and carrier management goals.
Results
- Achieved 100% accuracy on all customer orders
- Met and exceeded large automotive company’s new metrics for line item level order accuracy
- Automated all carrier routing and shipment documentation
- Increased efficiency and eliminated manual labor with scan/verify/print solution
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