Logistyx Recognized as One of Supply & Demand Chain Executive’s 2021 Top Supply Chain Projects Learn More

Logistyx Turns 4

2017. While the New England Patriots were winning the Super Bowl, Bud Light was turning “Dilly Dilly” into a cultural phenomenon, and Dunkirk was dominating the box office, Kidd & Company had big plans. With Geoffrey Finlay and Ken Fleming on speed dial, PR Return priming the press wires, and Glantz Design secretly designing splash pages for ADSI, Agile Network, and Pantechnik International, Gerry DeBiasi and his team were getting to work forming the world’s first cloud-based, global multi-carrier parcel shipping software provider.

That’s right, folks, Logistyx turned four last week. Four! Dog years aside, it feels more like 40, not because we’re having a mid-life crisis, but because our customer base, our employee talent, and our technology – oh the technology – has grown so sophisticated in just 48 months.

The truth is: we had to. The shipping landscape has changed a great deal. Consider that parcel shipping volumes now exceed 100 billion in 13 of the world’s major markets. And as of the beginning of Q2 2021, $1 of every $5 spent on retail purchases came from online orders. For better or worse, organizations of all stripes and sizes have had to scramble to scale their parcel shipping operations to support the growth of their businesses.

Furthermore, big parcel shipping volumes now require big flexibility. With the meteoric rise of two-day and same-day shipping and the growth in omnichannel distribution (BOPIS, BOPIC, returns), today, parcel shipping is about real-time visibility, distributed order management, and multicarrier parcel management—all connected and supportive of overall goals for lowest-cost, best-service delivery.

Meeting the Moment

True to form, Logistyx has risen to the occasion. In just four years, we’ve built state-of-the-art cloud parcel shipping technology that helps our clients meet the challenges of scaling shipping volumes, executing ship-from-store, navigating supply chain disruptions, managing carrier capacity issues and surcharges, migrating to the cloud, building an interconnected supply chain technology stack, and so much more.

Regardless of location, of contracted carriers, of supply chain technology, of complexity, our multi-carrier parcel shipping technology powers end-to-end global transportation in any parcel shipping scenario. In a nutshell, it:

• Rates, rate shops, and automates compliance with 550+ global carriers, including cross-border and hazmat services
• Integrates parcel shipping with enterprise supply chain systems in the cloud (WMS, OMS, TMS, ERP, e-commerce)
• Monitors carrier performance, sends proactive delivery alerts to customers, and enables shippers to provide best-in-class service
• Streamlines the carrier invoice approval-to-pay process so shippers gain better control over transportation spend
• Analyzes shipping data and runs simulations to optimize transportation strategies worldwide
• Executes omnichannel order fulfillment, including ship-from-store and returns

Sharing Success

Not surprisingly, our customer footprint has grown considerably. With 1,000+ customers shipping across 180 countries, we mean it when we say, “We help retailers, manufacturers, and logistics providers ship to anywhere, from anywhere.” Our carrier library is 550+ global providers strong – and growing daily – and our employees are far flung, with addresses in Peru, Singapore, and The Netherlands, to name a few. (By the way, this means we are an excellent source of travel recommendations, and you’d be remiss if you failed to hit our reps, account managers, and product gurus up for tips).

We’re a trusted partner to brands like Foot Locker, The Container Store, Adidas, Pfizer, and Mazda, and our accolades now include top honors such as “#1 Fulfillment Provider to the Internet Retailer Top 1000 Retailers,” “Inbound Logistics Top 100 Logistics IT Provider,” and “Supply & Demand Chain Executive 2021 Top Supply Chain Project.”

Creating the Vision

From our very first press release to our most recent “Go Live,” Logistyx’s success stories have a common theme: we don’t just provide the technology, we also provide the vision. And it’s our vision that inspires our people, informs our product roadmap, and impresses our customers against the backdrop of this unique marketplace we call home.
Happy 4th Birthday, Logistyx! Now go blow out your candles.

Celebrating the Women Leaders of Logistyx Technologies

Commemorated each March, Women’s History Month honors the often-overlooked contributions of women to events in United States history and contemporary society in a variety of fields.

At Logistyx, Women’s History Month offers a perfect opportunity to spotlight the achievements of women leading Logistyx and the industry at large into the future. Women have been making invaluable contributions to the supply chain and logistics industry for decades, with more women increasingly pursuing careers in the field. While women have made continual strides in supply chain and logistics, there’s still room for progress and more equal representation in the industry.

According to a 2020 report from Gartner and Achieving Women’s Excellence in Supply Chain Operations, Management & Education (AWESOME), overall, women accounted for 39% of the total supply chain workforce, the same as in 2019. A historic 17% of chief supply chain officers (CSCOs) in surveyed organizations are women, up from 9% five years ago, with supply chain organizations in the consumer sector showing the strongest leadership pipelines. This, of course, makes sense financially, with diversity increasingly proving to benefit the bottom line. Companies in the top quartile for gender diversity, for example, are 21% more likely to outperform on profitability and 27% more likely to have superior value creation.

At Logistyx, the diverse talents and perspectives of the women on the team enhance our company’s ability to innovate and help our clients succeed, while working to drive the industry forward. The number of women in leadership positions is greater than it has ever been, and we sat down to ask a couple of those women in senior leadership roles how they got where they are today:

Beyond what we know from your title, what can you tell us about your role at Logistyx?

Dipti Gupta – Chief Operating Officer: I am responsible for all aspects of supporting Logistyx customers – from driving new implementations to ongoing infrastructure and functionality support. The best aspect of my role is speaking with a customer to understand how they use our software!

Lisa Henthorn – Vice President, Marketing Communications: I am responsible for all global marketing and communications, designing and executing strategies to increase Logistyx’s brand and engagement among key target audiences to advance the revenue goals of the organization. My favorite part of my role is that no two days are ever the same, and during the course of those days, I get to flex different muscles. I can write the introduction for a new e-book, analyze lead conversion rates, build an email campaign, review a new set of paid ads, talk to the PR firm, edit social media posts, and approve a trade show booth design within the span of a single afternoon. The constant pivoting keeps me energized.

How did you get into the supply chain and logistics industry and why did it spark your interest as a career?

Dipti: I am an electrical engineer with a master’s in industrial management. Implementing supply chain software offers a meaningful way to leverage my Industrial Management education without physical labor, and the measurable results of our efforts are gratifying.

Lisa: I met my mentor, Logistyx President Ken Fleming, at a digital marketing agency and followed him when he took the CEO position at a European supply chain software company. Initially, I had misgivings; I knew very little about supply chain software and wasn’t sure I would have the same affinity for B2B marketing as I did for my agency work. I could not have been more wrong! Businesses are comprised of people, and I quickly learned that even when marketing supply chain software, I’m marketing to people – providing them with the right information at the right time to help them meet their organizations’ needs. It feels powerful.

What’s one change you’d like to see in the industry to encourage more diversity?

Dipti: I’d like to see supply chain being taught in more colleges. Students need exposure to the various possibilities in this industry, so coming to this field is a matter of choice and not chance.

Lisa: Even before the pandemic, I’ve thought flexible schedules can go a long way toward attracting and retaining more female talent. As a working mother, I know how common disruptions are, and in how many different directions I can get pulled. I work hard to create a marketing organization in which an employee’s value isn’t based on their availability during normal working hours, but on their productivity and performance. I think this increases retention of female employees and gives our organization a more diverse talent pool for promotions.

Do you have a favorite business book?

Dipti:Blue Ocean Strategy” by Renée Mauborgne and W. Chan Kim. It discusses how one can differentiate themselves in today’s crowded world!

Lisa: I’m an Adam Grant groupie. I loved “Originals.”

Who are/were some of your role models – personal and/or professional?

Dipti: My mother. It sounds cliché, but she truly instilled in me a sense of gender equality.

Lisa: My father had a long career in the manufacturing industry, and I remember when I was little, he would take me to the office and give me a tour of the warehouse floor. He would always say, “Remember, the only thing you have to recommend yourself is the quality of your work.” He was right, and I now proofread copy 10+ times before sending anything into production!

What advice would you give to women who are interested in getting into supply chain and logistics?

Dipti: If you have ordered something on Amazon or shopped at a local Macy’s, you already know a lot about supply chain and logistics. In today’s mobile-driven world, supply chain plays a crucial role for the economy to run. COVID has helped steer a shift from brick-and-mortar stores to online economies.

This is the best time to join this industry; your ground-breaking ideas can change how we all do business.

Lisa: Ignore stereotypes and pre-conceived notions. Whether you’re in finance, marketing, engineering, customer service, or procurement, there are roles for you in the supply chain. Know your strengths and recognize these can add value across industries.

Also, there’s something to the “timing is everything” cliché. How many parcels are sitting on your doorstep right now? This industry is at an inflection point, and your talents are needed more than ever.

As the field of supply chain continues to evolve and the demand for continuous innovation increases, having more diverse voices and knowledgeable women represented in positions of leadership provides value for many organizations and inspires more women to enter the field.

Logistyx is proud to have these and other women innovators on our team! Their exemplary leadership is an essential component to the success of our organization.

If you’re a bright, motivated professional looking to be a part of the innovation and success at Logistyx, visit our Careers page to see how you can join our team of global leaders dedicated to advanced transportation management solutions for parcel shipping.

Two Logistyx Execs Named 2021 Pros to Know by Supply & Demand Chain Executive

Logistyx Technologies President Ken Fleming and Chief Operating Officer Dipti Gupta have each been named a 2021 Pro to Know by Supply & Demand Chain Executive. This marks the third year in a row that Fleming has been recognized with this honor.

Ken and Dipti have been instrumental in helping Logistyx clients proactively remodel their supply chains around e-commerce, accelerated by the explosive growth in online shopping. Empowering shippers to leverage Logistyx’s cloud technology to tap into carriers and supply chain data has enhanced productivity, improved customer service, and decreased transportation spend in a time when organizations seek to optimize their parcel shipping operations to stay competitive.

As the events of 2020 spurred unprecedented supply chain disruptions, Ken and Dipti’s leadership spearheaded the efforts of the full Logistyx team to:

  • Complete more than 100 enterprise-caliber sales
  • Help clients scale operations to efficiently ship as many as 300,000 parcels/day from a single distribution center, choosing the best carrier service for each parcel based on cost, delivery deadline, and carrier service reliability
  • Assist clients in migrating their shipping operations to the cloud to improve agility to fulfill orders in this unique landscape
  • Extend the intelligent parcel management operations of many clients to minimize the rising costs and disruptions associated with a growing volume of e-commerce returns
  • Help clients enable ship-from-store capabilities as in-store shopping paused and e-commerce fulfillment demands soared
  • Scale clients’ operations to ship more parcels to meet growing demand since the beginning of the COVID-19 pandemic, by as much as 100% for some

The Pros to Know list recognizes outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chains for a competitive advantage. This year’s list includes individuals and teams from software and service providers, consultancies and academia, trucking and transportation firms, professional development agencies, sourcing and procurement divisions, and more, all of whom have helped supply chain clients and the supply chain community at large prepare to meet many of today’s – and tomorrow’s – challenges.

To learn more about this achievement and the other 2021 Pros to Know, check out the official announcement from Supply & Demand Chain Executive here.

Congratulations to Dipti and Ken on this well-earned recognition!

 

COVID-19: An Update from Logistyx

With ecommerce on the rise and carriers exercising caution, the simple fact is that the companies with the best parcel shipping technologies will have a competitive advantage, and we recognize the critical role our technology plays in your business during this time.

Logistyx is closely monitoring the impact of the coronavirus (COVID-19), and we wanted to share the precautions we are implementing worldwide to ensure the safety and success of our customers, partners, and employees.

Business Continuity Plans

Our entire organization is highly focused on minimizing any impact to your needs as a customer.  Fortunately, we have always invested in our technology to meet the increasing expectations of the “on demand” culture in which we live, and as a long-standing cloud service provider, we already had a dedicated emergency team as well as information security, disaster recovery, and business continuity plans in place – all of which we test regularly – to ensure the continuation of services in the event of a crisis.  Among many benefits, these plans have enabled a swift and seamless transition to secure, remote work worldwide, including for our Professional Services teams.

Aligning with Public Health Authorities

Our top priority remains the health and safety of our employees as well as the employees of our customers, partners, and vendors, and we are taking all necessary measures to ensure no one is put at risk.  Our leadership team is closely monitoring updates from the Center for Disease Control and the World Health Organization regarding COVID-19. We will continue to seek guidance from these agencies, public health officials, and government agencies.  We have restricted travel, limited the size of meetings, provided remote-work solutions, and continued to insist on safe behavior in every environment – from customer businesses to Logistyx offices worldwide.  Taking advantage of our high-tech tools and infrastructure, we are also enabling remote work for our offices in Europe and Asia, where governments have suggested self-isolation.

Your Trusted Advisor

As always, thank you for being a customer and for your continued trust as we manage through this time together.  While this is a stress test for many, at Logistyx it’s an opportunity to showcase what it means to be the leading provider of cloud parcel shipping solutions, and we look forward to proving that we can be a trusted advisor.

We pride ourselves on top-notch customer service at all times.  For more information about our cloud technology or if we can be of any additional help, please reach out to your Account Manager or contact us at any time.

Logistyx President Ken Fleming Accepted, Joins the Forbes Technology Council

Logistyx President Ken Fleming has been accepted into the Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs, and technology executives. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors.

As an Official Member of the Forbes Tech Council, Fleming will continue to grow in his role as an industry thought leader, connecting and collaborating with other leaders in the community. Fleming joins other Council members to become part of a curated network of successful senior-level peers with access to a variety of exclusive benefits and resources, including the opportunity to share insights and trends through thought leadership articles, Q&As, and tips on industry-related topics.

Read the full announcement to learn more about Fleming’s opportunity to share insights on Forbes.com about the fast-evolving global impact of technology, enterprise software, and parcel shipping across e-commerce and other businesses.

Welcome to the New Logistyx Website!

While we’ve logged some long days strategizing, writing, designing, animating, optimizing, and more (not to mention all those interviews with our parcel shipping subject matter experts), it’s been more than worth it.  We’re thrilled to finally announce the launch of the new Logistyx website!

We published a new website to better showcase how we help our customers ship around the world – faster, smarter, and for less and share some great examples of the work we do.  After all, Logistyx has more than 1,225 collective years of experience supporting more than 1,000 companies’ parcel shipping strategies worldwide.  There’s no reason not to stand up and shout about our awards and achievements, and there’s no place like a website to highlight the results we achieve for our customers, partners, and employees alike.

As well as adopting a totally new look, we’ve completely rethought the structure of the site to make the information you’re seeking easier to find. Additionally, the site is compatible with the latest and greatest in mobile technology to allow you to keep in touch on the go.

And… we are launching our new website at an opportune time:

And this is just the tip of the iceberg. We have ongoing updates to share including events and partnerships.  So, we invite you to read through our blog posts, bookmark our website, and follow us on social media (Twitter and LinkedIn) to stay up to date. We’ll have plenty of insights and a steady stream of news to share in the coming months!

 Take a tour of the new Logistyx website

Internet Retailer Ranks Top Fulfillment Software Providers to its Top 1000 Retailers

Internet Retailer has released its 2020 Leading Vendors to the Top 1000 report, ranking the top vendors to Internet Retailer’s Top 1000 Retailers across more than 25 technology categories and naming Logistyx Technologies the #1 fulfillment software provider.

logistyx number one fulfillment software internet retailer

This year’s fulfillment software ranking includes the best warehouse management systems in the business, along with 3PLs and some of the world’s best-known technology companies. Logistyx is fortunate to partner with other leaders on this list and proud to serve 92 Top 1000 Retailers who represent more than $75 billion in combined annual web sales.

E-commerce sales and fulfillment keep growing at a rapid clip for manufacturers, CPG companies, and others, and small, frequent parcel shipments continue to expand their role within supply chain operations across a vast range of industries. Many top retailers, however, have been fulfilling e-commerce orders for more than 20 years now, and they increasingly understand that the processes behind parcel shipments and costs of distribution in general have the power to boost profits and customer satisfaction.

As CEO Geoffrey Finlay said in our official announcement about the honors: “When managed effectively, parcel deliveries can provide a cost-savings engine and significantly improve the service provided to e-commerce customers …”

As consumers increasingly expect deliveries in two days, one day, or even faster, the right multi-carrier parcel shipping software helps shippers ensure the right service levels at the right price from the right carriers. Predictive analytics and AI drive rapid, intelligent decision-making in Logistyx’s transportation management system (TMS) for parcels, and full customer transparency ensures shippers put their best foot forward when it comes to customer service, communication, problem resolution, and other important KPIs.

Whether you’re one of the other 908 Top Retailers, a retailer aspiring to make the ranking someday, a brand, a manufacturer, or a logistics services provider, contact us today to find out why so many top retailers entrust their parcel shipping needs to Logistyx. We’ll happily provide a free consultation and offer suggestions for cutting costs, improving service, and boosting customer retention rates.

Logistyx Helps Businesses Accelerate Parcel Fulfillment and Shipping Operations in an On-Demand World

Dot Foods, the largest food industry redistributor in North America, recently selected Logistyx’s SaaS-based solutions to grow and expand its current parcel shipping capabilities to provide higher levels of service as food industry manufacturers and distributors make smaller and more frequent deliveries to customers. Dot Foods chose Logistyx’s TME to seamlessly integrate with its JDA warehouse management system (WMS) to optimize its fulfillment and shipping operations to better accommodate customer needs as the company ramps up its e-commerce capabilities. The joint product offering connects Dot Foods with more than 550 global parcel carrier services, including low-cost regional and local operators.

As consumer behavior continues to shift with an increasing demand for smaller, more-frequent shipments to convenient delivery/pickup locations, a wide range of industries are adopting what had been primarily a retail strategy. Many businesses have turned to automated and scalable multi-carrier shipping solutions to better serve customers and generate cost savings. Whether shipping time-sensitive goods for food suppliers or restaurants or determining cross-border tax calculations and cost adjustments on ecommerce orders in light of Brexit’s potential impact on shipping across Europe, businesses around the world can successfully navigate these new market dynamics with the right technology.

A TMS for parcel shipping accelerates and synchronizes the shipping process with greater precision and certainty, making it possible to see what’s happening across the entire shipping ecosystem in real-time and more efficiently meet customer needs in this on-demand world.

Read the full customer announcement to see how Dot Foods is leveraging Logistyx’s TMS for parcels to optimize fulfillment.

Logistyx Doubles Down on its FedEx Diamond Tier Status

Of the estimated 120 million skiers across the world, only a handful have the expertise to successfully descend a Double Diamond, which, for good reasons, less experienced skiers tend to avoid. Though it didn’t require us to navigate around an ice wall or make a near-vertical drop off a horizontal collection of rocks, Logistyx Technologies recently scored a rare Double Diamond victory of our own. As we announced about a month ago, Logistyx was honored by FedEx with its Diamond Tier Award for 2019, which the global carrier bestows only upon a select few of their most experienced and gifted parcel shipping partners. What we neglected to mention then – but are extremely proud to point out now – is that Logistyx didn’t just receive one Diamond Tier Award. We got two. And making this Double Diamond achievement has got all of us around here as pumped up as a skier who just conquered Corbet’s Couloir. Why? Because in honoring us with two Diamond Tier trophies, FedEx is telling us and our customers across the globe – not just once, but twice – that we are among a chosen few FedEx partners who have exactly what it takes to accelerate the parcel shipping performance and capabilities for the world’s top brands, manufacturers, distributors, e-commerce companies, and third-party logistics providers.

Logistyx CEO Geoffrey Finlay and Jeff Lomax, Vice President, Product Management, standing in front of Logistyx sign holding Diamond Tier award trophies.
Logistyx CEO Geoffrey Finlay gives a warm welcome back to Jeff Lomax, Vice President, Product Management, upon his return from a FedEx award ceremony in which Logistyx received not just one – but two – highly coveted and extremely rare Diamond Tier award trophies.

 

And No Sign of Stopping! Built in Chicago Highlights Logistyx Technologies Remarkable Rate of Growth

Logistyx CEO Geoffrey Finlay shared his insights into Logistyx’s recent and rapid rate of growth in the U.S. and hinted to where the organization will head in 2019. States Finlay in a recent article featured in Built in Chicago, “We more than doubled our headcount at Rolling Meadows and will probably triple it by the end of the first quarter… The reason why this was done in such a compressed time frame was because of increased lead generation. It was really pure customer demand.” Beyond helping Logistyx manage the influx of new leads, the hiring sprint has also provided Logistyx with the opportunity to increase gender parity on its team. “This industry used to be fairly male-dominated,” said Finlay. “What I’m quite pleased about is that a significant number of our new recruits have been women who have been hired for fairly senior roles.” In addition to hiring, Logistyx is planning to release a new version of its flagship transportation management software for parcel shipping, TME, that supports a broader range of functionality. Read more in Built in Chicago: Growth Sprint: Logistyx Technologies Just Made 90 Hires in 90 Days