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COVID-19: An Update from Logistyx

With ecommerce on the rise and carriers exercising caution, the simple fact is that the companies with the best parcel shipping technologies will have a competitive advantage, and we recognize the critical role our technology plays in your business during this time.

Logistyx is closely monitoring the impact of the coronavirus (COVID-19), and we wanted to share the precautions we are implementing worldwide to ensure the safety and success of our customers, partners, and employees.

Business Continuity Plans

Our entire organization is highly focused on minimizing any impact to your needs as a customer.  Fortunately, we have always invested in our technology to meet the increasing expectations of the “on demand” culture in which we live, and as a long-standing cloud service provider, we already had a dedicated emergency team as well as information security, disaster recovery, and business continuity plans in place – all of which we test regularly – to ensure the continuation of services in the event of a crisis.  Among many benefits, these plans have enabled a swift and seamless transition to secure, remote work worldwide, including for our Professional Services teams.

Aligning with Public Health Authorities

Our top priority remains the health and safety of our employees as well as the employees of our customers, partners, and vendors, and we are taking all necessary measures to ensure no one is put at risk.  Our leadership team is closely monitoring updates from the Center for Disease Control and the World Health Organization regarding COVID-19. We will continue to seek guidance from these agencies, public health officials, and government agencies.  We have restricted travel, limited the size of meetings, provided remote-work solutions, and continued to insist on safe behavior in every environment – from customer businesses to Logistyx offices worldwide.  Taking advantage of our high-tech tools and infrastructure, we are also enabling remote work for our offices in Europe and Asia, where governments have suggested self-isolation.

Your Trusted Advisor

As always, thank you for being a customer and for your continued trust as we manage through this time together.  While this is a stress test for many, at Logistyx it’s an opportunity to showcase what it means to be the leading provider of cloud parcel shipping solutions, and we look forward to proving that we can be a trusted advisor.

We pride ourselves on top-notch customer service at all times.  For more information about our cloud technology or if we can be of any additional help, please reach out to your Account Manager or contact us at any time.

Logistyx President Ken Fleming Accepted, Joins the Forbes Technology Council

Logistyx President Ken Fleming has been accepted into the Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs, and technology executives. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors.

As an Official Member of the Forbes Tech Council, Fleming will continue to grow in his role as an industry thought leader, connecting and collaborating with other leaders in the community. Fleming joins other Council members to become part of a curated network of successful senior-level peers with access to a variety of exclusive benefits and resources, including the opportunity to share insights and trends through thought leadership articles, Q&As, and tips on industry-related topics.

Read the full announcement to learn more about Fleming’s opportunity to share insights on about the fast-evolving global impact of technology, enterprise software, and parcel shipping across e-commerce and other businesses.

Welcome to the New Logistyx Website!

While we’ve logged some long days strategizing, writing, designing, animating, optimizing, and more (not to mention all those interviews with our parcel shipping subject matter experts), it’s been more than worth it.  We’re thrilled to finally announce the launch of the new Logistyx website!

We published a new website to better showcase how we help our customers ship around the world – faster, smarter, and for less and share some great examples of the work we do.  After all, Logistyx has more than 1,225 collective years of experience supporting more than 1,000 companies’ parcel shipping strategies worldwide.  There’s no reason not to stand up and shout about our awards and achievements, and there’s no place like a website to highlight the results we achieve for our customers, partners, and employees alike.

As well as adopting a totally new look, we’ve completely rethought the structure of the site to make the information you’re seeking easier to find. Additionally, the site is compatible with the latest and greatest in mobile technology to allow you to keep in touch on the go.

And… we are launching our new website at an opportune time:

And this is just the tip of the iceberg. We have ongoing updates to share including events and partnerships.  So, we invite you to read through our blog posts, bookmark our website, and follow us on social media (Twitter and LinkedIn) to stay up to date. We’ll have plenty of insights and a steady stream of news to share in the coming months!

 Take a tour of the new Logistyx website

Internet Retailer Ranks Top Fulfillment Software Providers to its Top 1000 Retailers

Internet Retailer has released its 2020 Leading Vendors to the Top 1000 report, ranking the top vendors to Internet Retailer’s Top 1000 Retailers across more than 25 technology categories and naming Logistyx Technologies the #1 fulfillment software provider.

logistyx number one fulfillment software internet retailer

This year’s fulfillment software ranking includes the best warehouse management systems in the business, along with 3PLs and some of the world’s best-known technology companies. Logistyx is fortunate to partner with other leaders on this list and proud to serve 92 Top 1000 Retailers who represent more than $75 billion in combined annual web sales.

E-commerce sales and fulfillment keep growing at a rapid clip for manufacturers, CPG companies, and others, and small, frequent parcel shipments continue to expand their role within supply chain operations across a vast range of industries. Many top retailers, however, have been fulfilling e-commerce orders for more than 20 years now, and they increasingly understand that the processes behind parcel shipments and costs of distribution in general have the power to boost profits and customer satisfaction.

As CEO Geoffrey Finlay said in our official announcement about the honors: “When managed effectively, parcel deliveries can provide a cost-savings engine and significantly improve the service provided to e-commerce customers …”

As consumers increasingly expect deliveries in two days, one day, or even faster, the right multi-carrier parcel shipping software helps shippers ensure the right service levels at the right price from the right carriers. Predictive analytics and AI drive rapid, intelligent decision-making in Logistyx’s transportation management system (TMS) for parcels, and full customer transparency ensures shippers put their best foot forward when it comes to customer service, communication, problem resolution, and other important KPIs.

Whether you’re one of the other 908 Top Retailers, a retailer aspiring to make the ranking someday, a brand, a manufacturer, or a logistics services provider, contact us today to find out why so many top retailers entrust their parcel shipping needs to Logistyx. We’ll happily provide a free consultation and offer suggestions for cutting costs, improving service, and boosting customer retention rates.

Logistyx Helps Businesses Accelerate Parcel Fulfillment and Shipping Operations in an On-Demand World

Dot Foods, the largest food industry redistributor in North America, recently selected Logistyx’s SaaS-based solutions to grow and expand its current parcel shipping capabilities to provide higher levels of service as food industry manufacturers and distributors make smaller and more frequent deliveries to customers. Dot Foods chose Logistyx’s TME to seamlessly integrate with its JDA warehouse management system (WMS) to optimize its fulfillment and shipping operations to better accommodate customer needs as the company ramps up its e-commerce capabilities. The joint product offering connects Dot Foods with more than 8,500 global parcel carrier services, including low-cost regional and local operators.

As consumer behavior continues to shift with an increasing demand for smaller, more-frequent shipments to convenient delivery/pickup locations, a wide range of industries are adopting what had been primarily a retail strategy. Many businesses have turned to automated and scalable multi-carrier shipping solutions to better serve customers and generate cost savings. Whether shipping time-sensitive goods for food suppliers or restaurants or determining cross-border tax calculations and cost adjustments on ecommerce orders in light of Brexit’s potential impact on shipping across Europe, businesses around the world can successfully navigate these new market dynamics with the right technology.

A TMS for parcel shipping accelerates and synchronizes the shipping process with greater precision and certainty, making it possible to see what’s happening across the entire shipping ecosystem in real-time and more efficiently meet customer needs in this on-demand world.

Read the full customer announcement to see how Dot Foods is leveraging Logistyx’s TMS for parcels to optimize fulfillment.

Logistyx Doubles Down on its FedEx Diamond Tier Status

Of the estimated 120 million skiers across the world, only a handful have the expertise to successfully descend a Double Diamond, which, for good reasons, less experienced skiers tend to avoid. Though it didn’t require us to navigate around an ice wall or make a near-vertical drop off a horizontal collection of rocks, Logistyx Technologies recently scored a rare Double Diamond victory of our own. As we announced about a month ago, Logistyx was honored by FedEx with its Diamond Tier Award for 2019, which the global carrier bestows only upon a select few of their most experienced and gifted parcel shipping partners. What we neglected to mention then – but are extremely proud to point out now – is that Logistyx didn’t just receive one Diamond Tier Award. We got two. And making this Double Diamond achievement has got all of us around here as pumped up as a skier who just conquered Corbet’s Couloir. Why? Because in honoring us with two Diamond Tier trophies, FedEx is telling us and our customers across the globe – not just once, but twice – that we are among a chosen few FedEx partners who have exactly what it takes to accelerate the parcel shipping performance and capabilities for the world’s top brands, manufacturers, distributors, e-commerce companies, and third-party logistics providers.

Logistyx CEO Geoffrey Finlay and Jeff Lomax, Vice President, Product Management, standing in front of Logistyx sign holding Diamond Tier award trophies.
Logistyx CEO Geoffrey Finlay gives a warm welcome back to Jeff Lomax, Vice President, Product Management, upon his return from a FedEx award ceremony in which Logistyx received not just one – but two – highly coveted and extremely rare Diamond Tier award trophies.


And No Sign of Stopping! Built in Chicago Highlights Logistyx Technologies Remarkable Rate of Growth

Logistyx CEO Geoffrey Finlay shared his insights into Logistyx’s recent and rapid rate of growth in the U.S. and hinted to where the organization will head in 2019. States Finlay in a recent article featured in Built in Chicago, “We more than doubled our headcount at Rolling Meadows and will probably triple it by the end of the first quarter… The reason why this was done in such a compressed time frame was because of increased lead generation. It was really pure customer demand.” Beyond helping Logistyx manage the influx of new leads, the hiring sprint has also provided Logistyx with the opportunity to increase gender parity on its team. “This industry used to be fairly male-dominated,” said Finlay. “What I’m quite pleased about is that a significant number of our new recruits have been women who have been hired for fairly senior roles.” In addition to hiring, Logistyx is planning to release a new version of its flagship transportation management software for parcel shipping, TME, that supports a broader range of functionality. Read more in Built in Chicago: Growth Sprint: Logistyx Technologies Just Made 90 Hires in 90 Days