The Logistyx Shipping Quadrant: Choosing a TMS for Parcel Shipping Learn More

Disruptor Daily Speaks with David Hogg on the State of AI in Supply Chain Management

Smooth and efficient supply chain solutions are key to increasing profitability and enhancing customer experience; more companies are turning to artificial intelligence (AI) to help achieve this. Globalized ecommerce and higher expectations for speedy shipping means greater opportunity for unpredictability in the supply chain. To gain a competitive edge, it’s essential to adopt AI capabilities as part of supply chain strategies to keep pace and quickly respond to unanticipated changes.

Logistyx Vice President of Business Development David Hogg was recently quoted in a Disruptor Daily article exploring the trends driving AI’s role in the supply chain industry. Hogg explains how AI-enabled features in supply chain technology provide visibility to shippers and increase timeliness, a major source of business for companies competing against e-commerce giants like Amazon.

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Read David’s insights on this trend on Disruptor Daily: “What Trends Are Shaping AI In Supply Chain Management Today? 16 Experts Share Their Insights

How to Beat Amazon with Parcel Shipping Business Intelligence

How can shippers and e-commerce companies compete with Amazon and Alibaba when it comes to high-performance fulfillment? The truth is, it’s difficult for most companies embarking on an e-commerce and/or omnichannel strategy to provide the benefits Amazon and Alibaba have made “standard,” such as fast, cost-effective delivery. However, thoughtful companies that put the right transportation management for parcel technology in place will be able to access and leverage one core tool that drives the giants of the fulfillment industry: business intelligence. You see, one of the keys to Amazon’s and Alibaba’s success has always been technology and the use of computing systems to collect, analyze and weaponize business intelligence. It’s what allows both companies to understand their customers and their buying behavior, and to provide better fulfillment and more convenient service at a speed and cost that competitors have struggled to match. But business intelligence isn’t the exclusive domain of these global powerhouses. At Logistyx, our first priority is data analytics and business intelligence. More than half of our resources, both financial and personnel, are dedicated to R&D to address two major shifts in the parcel shipping industry today and their effects on enterprise revenue:

  1. Omnichannel distribution
  2. Customer delivery expectations

With 1,225 years of experience and 1,000+ global customers, what we unequivocally know is for large enterprises tackling these shifts, there is no “one size fits all” approach to parcel shipping. Carrier networks vary. Distribution models differ. Customs and cross-border regulations diverge from one region to the next. Therefore, we continuously create and iterate parcel shipping technology that is data driven, not carrier driven or location driven. As a result, our solutions are sophisticated enough to be truly agnostic – to carriers, to regions, to customs and regulations – while empowering organizations to ship worldwide efficiently and at the lowest cost.

For example, business intelligence in TME, our Transportation Management System (TMS) for parcel shipping, identifies carrier delivery performance improvements and cost saving opportunities to enable shippers to gain a competitive advantage. This may come in the form of identifying and adjusting improperly invoiced items relating to contractual rates, accessories, guaranteed service rebates, claims management, address correction validations or even manifested but not shipped transactions, or it may come in the form of modeling and comparing selected carrier services against actual carrier performance to find routing alternatives with lower cost implications and/or faster delivery times.

get the checklist: choose the right tms for parcel shipping

Regardless of how a shipper leverages business intelligence, however, what’s important to take away is that the net result of each endeavor can be profound and significant from a cost savings perspective. As stated by our V.P. of Business Intelligence, Mike Eisner, in Logistics Viewpoints, “When businesses connect the data… and then apply business intelligence, complex decisions and tasks get simpler. Opportunities to significantly shift, reduce and manage global transportation costs and monitor KPIs – without sacrificing service – are just a few of the most basic, immediate and impactful ways interconnectedness pays off for shippers.” Ultimately, this allows shippers to achieve on-time delivery in full at a palatable price and empowers them to compete effectively against some of the key players in the e-commerce and omnichannel game.

Logistyx TME: Beyond Business Intelligence.

Global Carrier Network

TME integrates with more than 8,500 carrier services and provides shippers with an unmatched multi-carrier network and automated selection of carriers based on preferences for cost, capacity, efficiency and effectiveness. You can even rate shop and perform rate simulations for individual parcel shipments at scale. And not to be forgotten: it also generates all the necessary compliance paperwork such as labels, end of day manifests and CMRs.

Customer Service

TME provides full visibility into customer deliveries, including a complete picture of what’s happening with each shipment, so you can monitor carrier performance and respond rapidly to any issue or disruption. In fact, with the TME Control Tower, you can create smart exception workflows that enable automatic responses to transportation exception events. And the software also provides trend analysis reports to help with carrier selection and rate negotiations.

Enterprise Integrations

Because we are a data-focused company, we know how important it is for business-critical applications to connect seamlessly without draining IT resources. Therefore, TME integrates with e-commerce, omnichannel, WMS, TMS and ERP systems, aligning parcel shipping operations with business goals to help elevate overall shipping and fulfillment performance and improve ROI for the entire technology stack.

Finance and Audit

TME simplifies carrier invoicing and audits. Our solution automatically matches shipment data with invoice data to help you evaluate carrier performance, ensure invoice accuracy and uncover extra or unforeseen costs before you issue payments. 

A One-Touch Shipping Ecosystem

You can also use TME  in tandem with Zebra’s best-in-class mobile computers and label printers to complete your shipping ecosystem and ensure easy accessibility and on-demand label printing, wherever you need them.

Take the Next Step

To learn more about TME’s powerful technology, including state-of-the-art business intelligence, download our brochure or contact us to request more information and a free consultation.

How to Control Parcel Shipping Costs with Business Intelligence

Mike Eisner, Logistyx Vice President, Business Intelligence, recently contributed a guest commentary to Logistics Viewpoints, in which Eisner outlines how manufacturers and retailers can leverage business intelligence to meet consumer expectations for fast delivery, increase revenue per shipment and collaborate better with key partners in the extended supply chain. Eisner summarizes that globally, we are nearing one in four human online purchasers, and Amazon commands 14% of these global online sales. Within the US, they dominate with +50% market share of online sales, and their ability to deliver on clients’ expectations for same day, workplace, Sunday, pick-up and locker delivery options while also reducing transportation costs has heightened consumers’ delivery service expectations around the world. Other manufacturers and retailers have taken notice, and to compete, now offer myriad delivery options as well.

However, myriad delivery options have often translated into soaring parcel shipping costs for these organizations. To contain these costs and increase revenue per shipment, Eisner recommends that manufacturers and retailers large and small need to incorporate business intelligence into their transportation management. Without it, transportation teams are operating in a silo and decision making becomes flawed. When data is interconnected from tendering… to parcel shipping execution… to carrier invoice payment, and then synchronized for reporting, transportation teams simplify the complexity of informed decision-making. For example, in traditional financial audit processes, business intelligence can identify and adjust improperly invoiced items relating to contractual rates, accessories, guaranteed service rebates, claims management, address correction validations or even manifested but not shipped transactions.

Shippers can also use business intelligence to model and compare selected carrier services against actual carrier performance to find routing alternatives with lower cost implications and/or faster delivery times. A simple example is foregoing use of a premium overnight expedited service level for a carrier, when the lower cost ground option offers the same delivery time at a much lower cost. Business intelligence can also reveal even more advanced optimization strategies, such as effective ways to position facilities and inventory around the globe. While these analyses are more complex, the overriding principle – provide near immediate delivery options to satisfy consumers’ need for instant gratification at as low a delivery price as possible – remains. In total: the results of each business intelligence effort – let alone all – can have a significant impact on cost savings. To learn more about what Eisner has to say about transforming parcel shipping with business intelligence, read his guest commentary on Logistics Viewpoints: Modern Business Intelligence for E-Commerce Shipping.