Implementation Engineer

(Location: Zaandam, Netherlands)

We are seeking new team members as Implementation Engineers to join our growing team who are passionate about logistics, technology and delivering solutions that customers love.  You will join a dynamic and fast-paced environment and work with cross-functional teams to deploy Logistyx transportation execution systems (TES) that deliver the company’s vision and strategy.

Responsibilities

  • Provide technical implementation, integration and consultative services to our customers.
  • Educate our customers on Logistyx products and capabilities throughout the implementation process.
  • Execute on-boarding activities for new customers and new capabilities for existing customers.
  • Perform quality assurance testing.
  • Work closely with engineering to troubleshoot technical issues.
  • Develop Logistyx project documentation.
  • Collect, organize and supply technical feedback and product enhancements to engineering.
  • Execute troubleshooting when required both during project rollout as well as immediately post go live.
  • Provide periodic 2nd tier technical support.

Requirements

  • Solid technical background with understanding and/or hands-on experience in software development and web technologies.
  • Strong organization and detail-oriented approach to installation, troubleshooting, and configuration experience of industry-specific business applications.
  • Experience working with major logistics and software products in a production environment.
  • Development and scripting integration experience, including application APIs to ERP, WMS and other products.
  • Some programming experience desirable (SQL, Java, etc.).
  • Good knowledge on SQL, whether Microsoft SQL Server or Oracle a must.
  • Excellent technical problem-solving skills and willingness to roll up one’s sleeves to complete projects per schedule commitments.
  • Excellent communication skills.
  • Ability to work effectively as a member of a team while also performing strongly without constant supervision.
  • Ability to work flexible hours as required to meet installation project objectives is necessary.
  • Bachelor’s degree in Computer Science, Engineering, Mathematics or related technical field required. Master’s degree in same fields a plus.

Apply Here