Bringg recently surveyed 500 retailers in the United States, the United Kingdom, Canada, Germany, France, and Italy for its 2022 Bringg Barometer: State of Retail Delivery & Fulfillment report assessing their delivery and fulfilment operations.
Among the many findings, one was a particularly eye-opening stat: 99% of respondents say they will be doing same-day delivery within the next three years, compared to 35% who say they are able to do so today.
This is astounding, considering some of the other findings:
- Many of the current last mile fulfillment models do not support same-day or on-demand delivery, with 36% saying they don’t have the technology, citing real-time order visibility as the main problem, and 24% calling out the sheer distance they need to travel from warehouse to fulfillment as a primary obstacle to delivering on time.
- Retailers have an urgent need for greater connectivity, but a lack of visibility and outdated technology holds them back. Forty-four percent are managing multiple fulfillment channels with disparate technologies, and 61% cite problems with visibility into the last mile.
Bridging the technological gap to achieve same-day delivery operations is no small feat, even as entrepreneurs tackle supply chain basics and investors pump money into logistics technology. Of course, cloud multi-carrier parcel shipping software can handle the yeoman’s work of ensuring retailers achieve their same-day delivery goals. After all, lack of visibility and changing parcel delivery landscapes are two of the five telltale signs you need a parcel shipping system. Not just any parcel shipping system will do, however. Be sure to select one with a robust partner network for seamless integration with legacy systems and technologies. Also, be sure it’s capable of onboarding gig-economy delivery services to handle rapid, local delivery.
Finally, as more retailers move to same-day delivery, they should ensure they’re taking a sustainable approach and truly consider whether a “Buy Now” button is the best option.
To discuss these challenges and determine the right approach for same-day delivery, contact Logistyx today and find out why we’re Digital Commerce 360’s #1 Fulfillment Software Provider for the third consecutive year.