How can shippers and e-commerce companies compete with Amazon and Alibaba when it comes to high-performance fulfillment? The truth is, it’s difficult for most companies embarking on an e-commerce and/or omnichannel strategy to provide the benefits Amazon and Alibaba have made “standard,” such as fast, cost-effective delivery. However, thoughtful companies that put the right transportation management for parcel technology in place will be able to access and leverage one core tool that drives the giants of the fulfillment industry: business intelligence. You see, one of the keys to Amazon’s and Alibaba’s success has always been technology and the use of computing systems to collect, analyze and weaponize business intelligence. It’s what allows both companies to understand their customers and their buying behavior, and to provide better fulfillment and more convenient service at a speed and cost that competitors have struggled to match. But business intelligence isn’t the exclusive domain of these global powerhouses. At Logistyx, our first priority is data analytics and business intelligence. More than half of our resources, both financial and personnel, are dedicated to R&D to address two major shifts in the parcel shipping industry today and their effects on enterprise revenue:
- Omnichannel distribution
- Customer delivery expectations
With 1,225 years of experience and 1,000+ global customers, what we unequivocally know is for large enterprises tackling these shifts, there is no “one size fits all” approach to parcel shipping. Carrier networks vary. Distribution models differ. Customs and cross-border regulations diverge from one region to the next. Therefore, we continuously create and iterate parcel shipping technology that is data driven, not carrier driven or location driven. As a result, our solutions are sophisticated enough to be truly agnostic – to carriers, to regions, to customs and regulations – while empowering organizations to ship worldwide efficiently and at the lowest cost.
For example, business intelligence in TME, our Transportation Management System (TMS) for parcel shipping, identifies carrier delivery performance improvements and cost saving opportunities to enable shippers to gain a competitive advantage. This may come in the form of identifying and adjusting improperly invoiced items relating to contractual rates, accessories, guaranteed service rebates, claims management, address correction validations or even manifested but not shipped transactions, or it may come in the form of modeling and comparing selected carrier services against actual carrier performance to find routing alternatives with lower cost implications and/or faster delivery times.
Regardless of how a shipper leverages business intelligence, however, what’s important to take away is that the net result of each endeavor can be profound and significant from a cost savings perspective. As stated by our V.P. of Business Intelligence, Mike Eisner, in Logistics Viewpoints, “When businesses connect the data… and then apply business intelligence, complex decisions and tasks get simpler. Opportunities to significantly shift, reduce and manage global transportation costs and monitor KPIs – without sacrificing service – are just a few of the most basic, immediate and impactful ways interconnectedness pays off for shippers.” Ultimately, this allows shippers to achieve on-time delivery in full at a palatable price and empowers them to compete effectively against some of the key players in the e-commerce and omnichannel game.
Logistyx TME: Beyond Business Intelligence.
Global Carrier Network
TME integrates with more than 8,500 carrier services and provides shippers with an unmatched multi-carrier network and automated selection of carriers based on preferences for cost, capacity, efficiency and effectiveness. You can even rate shop and perform rate simulations for individual parcel shipments at scale. And not to be forgotten: it also generates all the necessary compliance paperwork such as labels, end of day manifests and CMRs.
TME provides full visibility into customer deliveries, including a complete picture of what’s happening with each shipment, so you can monitor carrier performance and respond rapidly to any issue or disruption. In fact, with the TME Control Tower, you can create smart exception workflows that enable automatic responses to transportation exception events. And the software also provides trend analysis reports to help with carrier selection and rate negotiations.
Because we are a data-focused company, we know how important it is for business-critical applications to connect seamlessly without draining IT resources. Therefore, TME integrates with e-commerce, omnichannel, WMS, TMS and ERP systems, aligning parcel shipping operations with business goals to help elevate overall shipping and fulfillment performance and improve ROI for the entire technology stack.
Finance and Audit
TME simplifies carrier invoicing and audits. Our solution automatically matches shipment data with invoice data to help you evaluate carrier performance, ensure invoice accuracy and uncover extra or unforeseen costs before you issue payments.
A One-Touch Shipping Ecosystem
You can also use TME in tandem with Zebra’s best-in-class mobile computers and label printers to complete your shipping ecosystem and ensure easy accessibility and on-demand label printing, wherever you need them.