The global lockdown resulting from the coronavirus outbreak changed e-commerce overnight. Online orders surged, capacity diminished, and carrier surcharges were applied. And even after restrictions are relaxed, there’s a good chance the e-commerce landscape won’t revert back to its pre-COVID-19 norms. In the early 2000s, the SARS outbreak made e-commerce platforms such as Alibaba and JD.com household names–and neither platform has since forfeited their winning positions. But are e-commerce supply chains prepared to sustain their current rate of order fulfillment? The first test will be peak season.
In a recent article in Direct Commerce, Logistyx Technologies President Ken Fleming describes how essential and non-essential businesses have responded to the COVID-19 outbreak and the measures many shippers are already taking to prepare against future disruptions, including implementing a cloud TMS for parcel shipping to successfully pivot to an omnichannel distribution approach.
Read Ken’s full article: COVID-19: How the E-Commerce Supply Chain is Reacting… and How it Will Impact Peak Season.
