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Logistyx President Ken Fleming: Pandemic “opened a lot of eyes to inherent fulfillment challenges”

Healthcare Purchasing News recently published an article exploring ways to future-proof the supply chain as we emerge from the global pandemic. Among the many experts cited is Logistyx President Ken Fleming, who argues the pandemic “opened a lot of eyes to inherent fulfillment challenges and exacerbated them for many.” Ken continues in the piece:

‘“Exploding e-commerce order volumes, increasing carrier capacity crunches, shipping surcharges and price increases, and, of course, heightened customer expectations for rapid and inexpensive shipping have all complicated order fulfillment and logistics for shippers around the world,” he observed.

“To effectively manage these and keep them from destroying both customer satisfaction and the bottom line, companies should implement a cloud-based multi-carrier parcel shipping solution, replete with advanced business intelligence,” Fleming said. “By integrating a multi-carrier shipping solution into a supply chain tech stack, companies no longer have to ship with just one or two carriers. Instead, they can tap into an extensive carrier network that includes dozens of regional carriers, making it easier and faster to add and maintain carriers’ rates and services and enabling them to quickly react to carrier capacity limitations, surcharges and rate increases to better control costs and maintain on-time deliveries.

“The ability to make business decisions based on shipping data has never been more important, especially considering the challenges of the last year,” he continued. “As companies strive to meet the demands of consumers, they must harness and leverage shipping data to identify and gain control of parcel shipping opportunities.”’

Read the full article at Healthcare Purchasing News for further insights from Ken and other experts on how to future-proof the supply chain to more effectively avoid and manage future disruptions.