Lightbulbs.com easily transitions from six shipping stations to two, despite doubling e-commerce shipping volumes.
Service Lighting and their online superstore, LightBulbs.com, have provided lighting solutions for more than 1 million businesses and homes since 1951. When Paul McLellan, President, launched the company’s online store in 1996, he knew that technology was going to drive the growth of their company. Now, their ecommerce site brings in 80% of their business.
LightBulbs.com had six shipping workstations, all with standalone, carrier-provided shipping software. The shipping process was cumbersome.
LightBulbs.com was able to go from six shipping workstations to two stations, combining the Logistyx parcel shipping software, Rice Lake iDim 3D Dimensioning systems and two Size-IT mobile dimensioning calculators.They gained tremendous efficiency. When sales doubled in their peak season, they were able to handle all of the shipping volume on the two shipping workstations without adding staff.