Xerox syncs carrier data in one system to streamline shipment tracking and improve productivity and customer satisfaction.
In recent years, the Xerox supply chain changed dramatically. Deliveries made to distribution centers in the past were now made directly to the customer. As a result, the number of addresses increased from several dozen to potentially every address in Europe. Xerox needed a parcel shipping solution that could handle multiple carriers all on one system.
Xerox selected the Logistyx Transportation Management System to support tariffs, services and documentation for multiple carriers all in one system. Shipping departments now have access to all carriers from one or more workstations while other departments can access the information remotely. With email notification upon delivery, each department can track their own shipments.