Technical Support

Logistyx Technical Support

When you’re a Logistyx customer, expert technical support is never far away. Whether you have a “how to” question for your Logistyx system or need immediate software or hardware assistance, our support specialists are ready to help.

North America Support Options

Email to support@logistyx.com is the preferred method of contact support, as it will result in a unique trackable service ticket to manage your request.

Technical support is available from 7:00 a.m. to 7:00 p.m. Central Time, Monday – Friday, excluding U.S. national holidays. We also offer 24/7/ 365 support for our Platinum status customers.

Telephone: Support: +1 877 755 2374  * Dial option 1 for support
Fax: 847 884 1949
Email: support@logistyx.com

We offer comprehensive support services for the Logistyx shipping software as well as expert maintenance and repair services for mobile computers, barcode scanners and Zebra printers. Once you send an email to support, your service requests are logged in the Logistyx Customer Service Ticketing System, escalated according to the nature of the request, and tracked from initial entry through resolution.

International Support Options

Email to support@logistyx.com is the preferred method of contact support, as it will result in a unique trackable service ticket to manage your request.

High Priority or After-Hours Support
If the incident falls under a Priority One or Priority Two Classification or is being made outside of Regular Support Hours, you can telephone the support team directly. If you are directed to voicemail, please leave your name and a contact number and we will return your call directly.

Contact Information

Emailsupport@logistyx.com

Telephone:

Australia

+61 281 034 832

Belgium

+32 2 588 4228

France

+33 5 82 88 15 93

Italy

+39 02 9475 6028

Netherlands

+31 20 241 0265

Singapore

+65 31 58 66 30

Spain

+34 93 184 5661

UK

+44 203 327 7650

USA

+1 312 380 0266